New to the Virtual Fretboard? - Click here to read our brief introduction document.

Software Support

Technical support by email is available for registered users of the software, use the link below. Please include your user name and registration key in all correspondance. Limited installation support is available to evaluation users.


  • Registered Users Software Support
  • Software support for registered users only. Please include your registration key in your first correspondance to this address. Any mail sent to this address without this information will be automatically filtered out and not get passed to a human.


  • Installation Support
  • Installation support for all users. This provides limited support for any problems you may encounter installing the Virtual Fretboard. Please note that thousands of people download and successfully install the software every month. If you are having problems it is probably not to do with our installation routine but more likely a wider problem with your Windows® installation. We will try and help but obviously we cannot guarentee to diagnose and solve your operating systems problems for you.

Frequently Asked Questions

We have compiled a short list of questions asked frequently about the Virtual Fretboard software, click here to view the questions and our answers.




Development © 2010
Rock Software